Cellar Door Terms & Conditions

Updated June 2022

Silver Spoon Estate adheres to the Victorian Hospitality Reopening Guidelines and has a COVID Safe plan.

Wine Victoria and the Australian Grape and Wine Association have also put in place strict regulations to ensure the safety of our staff and visitors.

We request your assistance and cooperation to:

  1. Stay home and call to cancel your booking if

    - you are feeling unwell or have the following symptoms – fever cough sore throat or shortness of breath or;

    - have come into contact with someone with a positive COVID19 test and have to self-isolate.

  2. To manage the restricted number of guests per cellar door please advise Tracie on 0412 167 927 or by email – cellardoor@silverspoonestate.com.au if:

    a. You are unable to make your booking.

    b. If you are running late for your booking time.

    c. You would like to increase the number of guests joining you for the wine tasting.

    d. You would like to bring pets or children with you to our cellar door.

  3. Follow instructions from staff and notices at the cellar door to ensure social distancing.

  4. Maintain hygiene practices at the cellar door and make use of hand sanitizer provided.

  5. Respect other visitors and staff and;

  6. Please be patient with our staff with these procedures and maintain a safe environment for all.

NOTE: During busy weekends and you have not notified us of your late arrival for your booking time and arrive more than 15 minutes late (including events eg: Heathcote on Show long weekend, Easter Christmas/New Year holiday period and public holidays) we reserve the right to cancel your table allocation and provide seating for other waiting customers. We will manage our availability for a table when you arrive based on the busyness of our Cellar Door and Bistro patrons.